I Drive Safely is the sole owner of the information collected on its web site. I Drive Safely collects contact information (including, name, address, driver's license number, email, and phone number), Personally identifiable information (including, driver's license number, SSN, Alien number, DPS Audit number, citation number, County and State information), and demographic information (including zip code, Date of birth, or sex). We will not use or sell this information to promote products or services or in ways different from what are disclosed in this statement. We will deny requests for marketing, scholastic, demographic, or other information requests from entities that could derive commercial or social benefits from such data.
The contact information we collect is used to send the user information about our company and its services and also to help us access your record in case you are experiencing technical difficulties while taking the course. The personally identifiable information we collect online is used for verification of your identity while taking our online course to prevent fraudulent use and for accurate certificate processing with your court. While taking our course online, verification questions will appear on the screen asking you to identify yourself. The correct answers to the questions are based on the information you provided us with during enrollment. Each course has a different security measure depending on the State where you are taking drivers education or where the citation was issued.
In order to complete the registration process, a customer is required to provide contact information (name, address, driver's license number, email, and phone number). This information is used to communicate with the customer regarding the services on our site for which they have expressed interest.
In order to process your order we will ask you to provide personal information including your name, email address, phone numbers, home address, shipping and credit card billing address (es) so that we can process your order. Credit card numbers are used only for processing payments and are not used for any other purposes. Your personal information is used to get in touch with you if we have trouble processing an order. Our Website does not save your credit card information after the transaction is processed. Your credit card information is saved by a third party service provider that we use for credit card processing services and with which we maintain a written agreement to ensure appropriate security and confidentiality measures are in place to safeguard your personal and financial data. We will not authorize the release of your personal or financial information to anyone not directly involved in processing the transaction.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our website, or as required by law.
We do not utilize any information processed through the REFER A FRIEND program. The information gathered and processed by the REFER A FRIEND script is purely used as intended and will never be used in any way other than to facilitate the intended purpose of allowing an individual to make a referral. The personal information may be used by I Drive Safely or Administrator, on I Drive Safely's behalf, to contact Users with regards to participation in the Program and to receive communications from I Drive Safely. If you register for the Refer a Friend program, you may receive promotional communications. You can opt out of these by unsubscribing through the link in the email.
In common with the majority of websites you visit, this site employs log files. These log files record data from visitors to this site. The data gathered is non personal and may include things such as your: internet protocol (IP) address, browser type, internet service provider (ISP) name, entry and exit pages, platform type, date/time stamp, and number of clicks.We use IP addresses to analyze trends, administer the site, track customer's movement, and gather broad demographic information for our exclusive use. IP addresses are not linked to personally identifiable information. Occasionally we may need to disclose aggregate statistics from our logs that do not contain personally identifiable information, when dealing with service providers, affiliates or business partners.
This website takes precautions to protect our customers' information. When customers submit sensitive information via the website, the information is secured both online and off-line. When a customer is required to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is secured using industry leading encryption software. You can verify this by looking for a closed lock icon at the bottom of your web browser (while on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are browsing a non-secure page), or looking for "https" at the beginning of the address of the web page.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect customer information offline. All of our customer's information, encompassing more than the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customer's information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
I Drive Safely courses are designed to generate email notifications at certain intervals throughout the course. These emails are exclusively related to the products and services offered through www.idrivesafely.com, and may be in conjunction with services subscribed to by the customer.
I Drive Safely email newsletters are intended to keep users informed of I Drive Safely new products and special features that are available. Additionally, when you submit feedback or questions via e-mail, or contact us for information about our website, we will request your name and e-mail address. We use this information solely to respond to your inquiries.
If you receive an email and want to be removed from the email list, we provide instructions on how to unsubscribe so that you will not receive any other messages from us.
Your Access to and Control over Information:
Generally, you can do the following at any time by contacting us via the email address or phone number given on our website:
- Opt out of some or all future communications from us;
- Change/correct any data we have about you;
- Express any concern you have about our use of your data;
- Delete any data we have about you, except as required by law *.
After completion of some of our courses, our site may request information from users via surveys. Participation in these surveys is completely voluntary, except in the following States AZ, NV, NY, IN (DIP segment) where survey questions are mandatory and the user therefore has a choice whether or not to disclose this information. The requested information typically asks the reason for choosing our site, how you heard about our site, level of computer expertise, and means of connecting to the Internet. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our sites, for customer testimonials (upon Customer's consent thereto) and for statistical purposes.
Links to Other Sites:
For your convenience, this site contains links to other websites; some of these sites are administered by or on behalf of I Drive Safely, LLC while others are unrelated to I Drive Safely. I Drive Safely is not responsible for the privacy practices or the content of linked websites not administered by I Drive Safely, and this Privacy Statement does not apply to these linked websites. Each website should be checked for its own privacy statement.
Collection of Information from Children:
We do not seek information directly from children. If you are under 13, you should not provide us with any information without the involvement of a parent or guardian. A parent or guardian may register a child age 14 or over to visit or join one of our courses.
Notification of Changes:
Contacting the Web Site:
Contact us at: I Drive Safely, LLC, 5760 Fleet Street, STE 210
Carlsbad, CA 92008
Send an email to: email@example.com
Call Customer Support at: (800) 723-1955.
Effective Date: October 23, 2012